Stay Strong Pilates Privacy Policy

Stay Strong Pilates contact details:

Name: Stay Strong Pilates

Address: Finnahy, Upperchurch, Thurles, Co. Tipperary, Ireland

Email: kelley@staystrongpilates.ie

Website: https://staystrongpilates.ie/

Introduction

This is the privacy notice of Stay Strong Pilates. References to ‘we’, ‘our’ or ‘us’ herein refer to Stay Strong Pilates. This privacy notice will inform you of our policy regarding the information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. In the context of the legislation and this notice, ‘process’ means collect, store, transfer, use or otherwise act on information.

Our policy complies with the Data Protection Act, 2018. By visiting the website of the Data Controller, the Data Subject (‘visitor’, ‘you’) accepts the terms of this privacy policy.

We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them.

The law requires us to tell you about your rights and obligations to you regarding the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.dataprotection.ie.

Except as set out below, we do not share, or sell or disclose to a third-party, any information collected through our website.

Accuracy of your personal data

Please keep up to date with any changes to your personal data. This allows us to ensure that your personal data is kept accurate and up-to-date.

Personal information we collect about you

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, address, email and contact number)

• Payment information: financial information such as bank account or credit card information in order to facilitate the processing of payments

• Any information provided to us on your behalf to allow us to carry out our service to you.

   

We ask that you provide only the information that is necessary to submit a query to our website on our services.

We do not collect special categories of personal data about you unless you have asked us to do so in the context of the service we provide to you. Special categories of personal data are as follows:

racial origins, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic or biometric data, criminal convictions or offences.

Cookies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may be used to customise our website content for you as an individual. If you are using one of the common internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. Cookies may be used as follows:

• We use cookies to recognise your device and provide you with a personalised experience

• We may use cookies to attribute visits to our website to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors

• Our third-party advertisers use cookies to track your prior visits to our website and elsewhere on the internet in order to serve you targeted ads. For more information on targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising

• you can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page

• We may also use automated tracking methods on our website and in communications with you to measure performance and engagement

• Please note that because there is no consistent industry understanding of how to respond to ‘Do Not Track’ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Web analysis tools

We may use web analysis tools that are built into our website to measure and collect anonymous session information.

We may use third-party service providers to monitor and analyse the use of our services. For example, Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits and activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en-US

How we get the information and why we have it

Direct interactions

You may provide us with your personal information when you:

• Fill in the query form on our website

• Correspond with us via email, phone or otherwise

• Meet with us on a one-to-one and provide us with your business card, for example

Third parties

Most of the personal information we process is provided directly to us by you, however, we also receive personal information indirectly, from the following sources in the following scenarios:

Facebook, Instagram, Google, Twitter

From visiting these pages, or interacting with us, you are passing information on to us via the above platforms, these are known as cookies. This type of information is technical data about your computer equipment, browsing actions and preferences. We may also have access to your publicly available details from these sources

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Legal basis for processing personal information

We are required to determine the legal basis for which we process different categories of your personal information and to notify you of the legal basis for each category. Most of the personal information we process is provided to us directly by you for one of the following reasons:

Information we process because we have a contractual obligation with you

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information. We may use it in order to:

• set up your account as a client with us

• provide you with our service

• provide customer care and support

• communicate with you and notify you of any changes to our service

• process payments

• provide you with advice on our service and how to obtain the most from using our website

We process this information on the basis that there is a contract between us, or that you have requested we use the information before we enter a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We may share this information with third parties in order to process the purchasing transaction of our service. These companies are also required to adhere to data protection legislation. In this regard, we advise you to review the privacy policy of Stripe, Inc at https://stripe.com/ie/privacy

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process for the purposes of legitimate interests

We may process information on the basis that there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do so after having given careful consideration to:

• whether the same objective could be achieved through other means

• whether processing (or not processing) might cause you harm

• whether you would expect us to process your data, and whether you would consider it reasonable to do so.

For example, we may process your data on this basis for the purpose of:-

• necessary administration of our business, for example creating your client account

• responding to unsolicited communication from you which we believe you would expect a response

• processing payments

Information we process because we have your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our services, you provide consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example by asking you to agree to our use of cookies.

Sometimes you give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply. You may also consent to have your data used in order to receive information such as our newsletter, if applicable.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at kelley@staystrongpilates.ie

Information we process because we have a legal obligation

We may be required to give information to legal authorities if they so request and subject to the correct authorisation. We also may be required to process your data in order to comply with common or statutory law.

We are obliged to comply with all applicable regulatory requirements to process your personal data in order to:

• provide you with our services

• process financial transactions

• keep our website safe and secure

• verify your identity for security purposes as necessary

We may share your personal data with selected business associates, suppliers and contractors to provide you with our services. For example, our business partners may include our web hosting provider and our IT cloud service providers.

How long we hold your information

We keep your information for no longer than is required or allowed. For information on the time periods your data is held for please contact kelley@staystrongpilates.ie

Data transfers

In circumstances where it may be necessary for us to transfer your data outside the European Economic Area (EEA). We will only transfer to receivers that are in countries approved by the EU Commission, or where there are appropriate safeguards in place to protect your personal data. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Security

There are appropriate security measures in place to protect your data in the event of being accidentally lost or accessed without authorisation including:-

• your data is provided only to the necessary parties that need to process your data for the purposes of the service

• Using secure servers to store your information

• verifying the identity of any individual who requests access to information prior to granting them access to information

• ensuring that payment transactions you make on or via our website are encrypted through the use of software complying with applicable standards

• using encryption to secure personal data

• Only transferring your information vis close system or encrypted data transfers*

* transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or by any other means) you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Your data protection rights

Under data protection law, you have rights including:

• right of access – you have the right to ask us for copies of your personal information

• right to rectification – you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete

• right to erasure – you have the right to ask us to erase your personal information in certain circumstances

• right to object – you have the right to ask us to stop processing your personal data for profiling or direct marketing

• right to restriction of processing – you have the right to object to the processing of your personal data in certain circumstances

• right to data portability – you have the right to ask that we transfer the informatino you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact kelley@staystrongpilates.ie if you wish to make a request

How to complain

You can also complain to the Data Protection Commission if you are unhappy with how we have used your data.

The Data Protection Commission address:

21 Fitzwilliam Square South

Dublin 2

D02 RD28