Terms & Conditions
Stay Strong Pilates contact details:
Name: Stay Strong Pilates
Address: Finnahy, Upperchurch, Thurles, Co. Tipperary, Ireland
This is the privacy notice of Stay Strong Pilates. References to ‘we’, ‘our’ or ‘us’ herein refer to Stay Strong Pilates. This privacy notice will inform you of our policy regarding the information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. In the context of the legislation and this notice, ‘process’ means collect, store, transfer, use or otherwise act on information.
We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them.
The law requires us to tell you about your rights and obligations to you regarding the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.dataprotection.ie.
Except as set out below, we do not share, or sell or disclose to a third-party, any information collected through our website.
Accuracy of your personal data
Please keep up to date with any changes to your personal data. This allows us to ensure that your personal data is kept accurate and up-to-date.
Personal information we collect about you
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name, address, email and contact number)
Payment information: financial information such as bank account or credit card information in order to facilitate the processing of payments
Any information provided to us on your behalf to allow us to carry out our service to you.
We ask that you provide only the information that is necessary to submit a query to our website on our services.
We do not collect special categories of personal data about you unless you have asked us to do so in the context of the service we provide to you. Special categories of personal data are as follows:
racial origins, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic or biometric data, criminal convictions or offences.
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may be used to customise our website content for you as an individual. If you are using one of the common internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. Cookies may be used as follows:
you can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page
We may also use automated tracking methods on our website and in communications with you to measure performance and engagement
Please note that because there is no consistent industry understanding of how to respond to ‘Do Not Track’ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web analysis tools
We may use web analysis tools that are built into our website to measure and collect anonymous session information.
We may use third-party service providers to monitor and analyse the use of our services. For example, Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en-US
How we get the information and why we have it
You may provide us with your personal information when you:
Fill in the query form on our website
Correspond with us via email, phone or otherwise
Meet with us on a one-to-one and provide us with your business card, for example
Most of the personal information we process is provided directly to us by you, however, we also receive personal information indirectly, from the following sources in the following scenarios:
Facebook, Instagram, Google, Twitter
From visiting these pages, or interacting with us, you are passing information on to us via the above platforms, these are known as cookies. This type of information is technical data about your computer equipment, browsing actions and preferences. We may also have access to your publicly available details from these sources
Legal basis for processing personal information
We are required to determine the legal basis for which we process different categories of your personal information and to notify you of the legal basis for each category. Most of the personal information we process is provided to us directly by you for one of the following reasons:
Information we process because we have a contractual obligation with you
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information. We may use it in order to:
set up your account as a client with us
provide you with our service
provide customer care and support
communicate with you and notify you of any changes to our service
provide you with advice on our service and how to obtain the most from using our website
We process this information on the basis that there is a contract between us, or that you have requested we use the information before we enter a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
Information we process for the purposes of legitimate interests
We may process information on the basis that there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do so after having given careful consideration to:
whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect us to process your data, and whether you would consider it reasonable to do so.
For example, we may process your data on this basis for the purpose of:-
necessary administration of our business, for example creating your client account
responding to unsolicited communication from you which we believe you would expect a response
Information we process because we have your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our services, you provide consent to us to process information that may be personal information.
Sometimes you give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply. You may also consent to have your data used in order to receive information such as our newsletter, if applicable.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at email@example.com
Information we process because we have a legal obligation
We may be required to give information to legal authorities if they so request and subject to the correct authorisation. We also may be required to process your data in order to comply with common or statutory law.
We are obliged to comply with all applicable regulatory requirements to process your personal data in order to:
provide you with our services
process financial transactions
keep our website safe and secure
verify your identity for security purposes as necessary
We may share your personal data with selected business associates, suppliers and contractors to provide you with our services. For example, our business partners may include our web hosting provider and our IT cloud service providers.
How long we hold your information
We keep your information for no longer than is required or allowed. For information on the time periods your data is held for please contact firstname.lastname@example.org
There are appropriate security measures in place to protect your data in the event of being accidentally lost or accessed without authorisation including:-
your data is provided only to the necessary parties that need to process your data for the purposes of the service
Using secure servers to store your information
verifying the identity of any individual who requests access to information prior to granting them access to information
ensuring that payment transactions you make on or via our website are encrypted through the use of software complying with applicable standards
using encryption to secure personal data
Only transferring your information vis close system or encrypted data transfers*
* transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or by any other means) you do so entirely at your own risk.
We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.
Your data protection rights
Under data protection law, you have rights including:
right of access – you have the right to ask us for copies of your personal information
right to rectification – you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
right to erasure – you have the right to ask us to erase your personal information in certain circumstances
right to object – you have the right to ask us to stop processing your personal data for profiling or direct marketing
right to restriction of processing – you have the right to object to the processing of your personal data in certain circumstances
right to data portability – you have the right to ask that we transfer the informatino you gave us to another organisation, or to you, in certain circumstances
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact email@example.com if you wish to make a request
How to complain
You can also complain to the Data Protection Commission if you are unhappy with how we have used your data.
The Data Protection Commission address:
21 Fitzwilliam Square South